L’ATELIER TUTU
Frequently Asked Questions
Explore our FAQs for all your L’atelier Tutu inquiries and know more about us.
HOW DO I PLACE AN ONLINE ORDER?
Find something you love at www.lateliertutu.com. Choose size, color, and quantity, then simply click “ADD TO CART.” Keep shopping and add all your desired items.
When you’re ready, click on the top-right corner of the page to view your shopping bag. Review your order, then select “PROCEED TO CHECKOUT.”
Choose to checkout as a guest, sign in, or create an account. Input your contact and shipping details.
Then, proceed to a secure page to select your payment method and enter payment details. Click on “COMPLETE ORDER” to finalize your purchase.
CAN I PLACE AN ONLINE ORDER WITHOUT CREATING AN ACCOUNT?
Sure, you can just enter your email at checkout. This won’t set up an account for you; it’s just a way for us to keep you updated on your order.
However, setting up an account will simplify your order management, store your wishlist across devices, enable easy sharing of your wishlist, save your addresses, and streamline any future requests at www.lateliertutu.com
HOW DO I PLACE A WHOLESALE ORDER?
For Wholesale orders, please send us an email at info@lateliertutu.com, indicating your desired order and providing an approximate quantity of units you’re interested in. Our team will review your proposal and reply with the terms accordingly.
HOW CAN I COLLABORATE WITH L’ATELIERTUTU?
We’re excited about the possibility of collaborating! Kindly drop us an email at info@lateliertutu.com, and we’ll respond to you as soon as possible
WHERE IS YOUR STORE LOCATED?
We currently operate online and offer worldwide shipping. For information regarding our UAE store locations, pop-ups, and partner stores, please refer to our Location Page for the most up-to-date details.
HOW CAN I CONTACT CUSTOMER SERVICE?
Please contact our Client care team via any of the following channels about your request and we will get back to you.
Available Mon – Sat from 9am-6pm UAE time.
E-mail: info@lateliertutu.com
Instagram: https://www.instagram.com/lateliertutudancewear
Call: +971 58 528 9400
WhatsApp: +971 58 528 9400
DO YOU HAVE DANCEWEAR FOR DIFFERENT DANCE STYLES?
We specialize in premium technical dancewear, with a strong focus on ballet. Alongside our ballet collections, we also offer designs suitable for lyrical, jazz, and contemporary styles, as well as dance activewear. Our pieces are created to support elite ballet dancers and performers of all ages, whether on stage, in rehearsal, or in everyday movement.
HOW DO I KNOW MY SIZE?
At L’atelier Tutu, we have developed our own detailed size charts for each product category to ensure the most accurate and reliable fit. This includes dedicated size guides for our dancewear, Celeste ballet shoes, and Supreme Soft ballet tights. Simply select your desired item and click on the “Size Chart” button to find your perfect fit with confidence.
WHAT AGE GROUP DO YOU CATER TO FOR DANCEWEAR?
At L’Atelier Tutu, we cater to all age groups, with sizing ranging from 3 years old to Adult XL. Our ballet leotards, ballet shoes, and Dance apparel are designed for children beginning their ballet journey through to adult and professional dancers. For detailed age and size guidance, please refer to our Dancewear size charts.
DO YOU CHARGE VAT?
In line with UAE regulations, our displayed prices already include a 5% VAT. For deliveries to other GCC countries (KSA, Qatar, Bahrain, Oman, and Kuwait), UAE VAT is 0%, but an Import VAT of 5% is applied. Depending on the customs clearance laws of the delivery country, if the VAT percentage exceeds 5%, any additional amount will be charged as Additional Import VAT.
WHERE DO YOU SHIP TO, WHAT ARE THE SHIPPING OPTIONS AND COSTS AND HOW LONG DOES DELIVERY TAKE?
At L’atelier Tutu, we are committed to delivering your dancewear and ballet leotards with care, speed, and efficiency, ensuring a smooth experience from Dance shop to your doorstep.
We offer shipping for our dancewear in UAE and worldwide, bringing L’atelier Tutu apparel directly to dancers wherever they are. For full details, please refer to our Delivery & Return page.
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
We want you to feel confident with every dancewear purchase. For more information about Returns Exchange or Refunds. kindly refer to our Return and Exchange Policy page.
CAN I MODIFY MY ORDER AFTER IT HAS BEEN PLACED?
For questions, please contact our Client care team via any of the following channels about your request and we will get back to you soon.
Available Mon – Sat from 9am-6pm UAE time.
E-mail: info@lateliertutu.com
Instagram: https://www.instagram.com/lateliertutudancewear
Call: +971 58 528 9400
WhatsApp: +971 58 528 9400
